SEAL, PROTECT BEAUTIFY
Privacy Policy
Last Updated: 5/4/2026
1. Introduction
At Creole Coatings, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, or similar identifier.
- Contact Data includes billing address, project address, email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website and services.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing a quote or completing a flooring project).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
4. SMS Communication & Consent
By providing your phone number and submitting any form on our website, you consent to receive SMS messages from Creole Coatings. These messages may include responses to inquiries, appointment scheduling, service updates, and follow-ups related to your request.
Message frequency may vary. Message and data rates may apply.
5. No Sharing of SMS Data
We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing purposes. Your information is used solely for communication related to your inquiry or services requested from Creole Coatings.
6. User Rights
You have the right to:
- Opt out of SMS communications at any time by replying STOP
- Request assistance by replying HELP
- Request access to, correction, or deletion of your personal information by contacting us directly
To exercise any of these rights, please contact us at [email protected] or (985) 205-3018.
7. SMS Opt-In Methods
Customers may opt in to receive SMS messages by:
- Submitting a contact form on our website
- Requesting a quote
- Calling or contacting our business directly
By providing your phone number through any of these methods, you consent to receive SMS messages related to your inquiry.
8. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Cookies may collect:
- Browser type and device information
- Pages visited and time spent on the site
- Interaction with forms and content
You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.
9. Data Protection
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
10. Contact us
If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:
Email: [email protected]
Phone: (985) 205-3018
Seal, Protect, Beautify
CREOLE COATINGS
Delivering high-performance epoxy flooring systems that transform garages, homes, and commercial spaces with durable, seamless, and premium finishes.
© 2024 Creole Coatings. All rights reserved.